Creating Magic Moments

Have you ever had a birthday or Christmas or other occasion when someone has given you a gift and you’ve thought, ‘that’s just what I wanted’?  I do hope that it’s happened to you. Do you remember how nice it felt? There are many reasons, of course, why that particular gift might have hit the spot.  Perhaps it was the latest book by an author […]

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More good service and more timely response and thanks

I am sat in Coffee Bean at the moment at Republic Plaza. I was served by a lovely smiling manager – Agnes Yam

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Excellent Concierge at 313@somerset

continual smiling and superb courtesy shown by Mr Peter Ho, the Concierge Executive.

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