Dear Mr. Carl,
We greatly appreciate your effort in taking precious time to bestow our team member, Mr Peter, with your heartfelt commendation. It is certainly a much coveted accolade since it is generally rare for people to convey gratitude after a good service experience.
The company places immense importance in the delivery of excellence at every service encounter. Your kind compliments will also be displayed on company's notice board as a motivation to our employees
You may also nominate Mr Peter Ho in the upcoming Singapore Experience Awards 2010 by visiting the following website http://www.
These awards is to recognize the best organizations and individuals in the tourism industry.
Once again, thank you for the compliment. We look forward to delighting you always at 313@somerset!